
If you came here to report a domain that's being hosted with nsglobalhost.net, please use the following contact methods:
1) Abuse Department*: email abuse[at]nsglobalhost.net
2) Support/Sales/Other: please contact the hosting company that you were referred from
M I N I - F A Q:
Q1) Why do I get SSL warning messages when logging into my control panel?
A1) A self-signed SSL certificate is installed deliberately for all servers, to ensure maximum security when you input your control panel login information. This is an extra layer of important protection to avoid hacked/unauthorized logins by unknown third-parties. However, your browser may report a SSL authenticity error, since this is a self-signed version. You can safely ignore this warning for the time being. We will soon introduce a method to have the root certificate installed on your browser to avoid such messages in the future.
Q2) How do I preview my site, the IP doesn't seem to work?
A2) To preview your site without using your domain name, use http://servername.nsglobalhost.net/~username where "servername" is the name assigned to your server (usually given by your provider) and "username" is your control panel username.
Q3) Is my server down?
A3) First check www.dnsreport.com with your domain name to see if it's an ISP-related issue on your side. DNSReport will inform you if the server is reacheable. If the report displays detailed information about your domain, it signifies that the problem is on your side (ISP-related). If it timesout or cannot reach the server, it is likely the server is experiencing one of the following issues:
- Server overload caused by too many processes
- Excessive Spam abuse
- Scheduled Maintenance
- A temporary httpd/DNS resolution problem
All servers are actively monitored, thus no action is required on your part if one of these cases occur. It is normally resolved as soon as possible. Please contact your parent company for further details.